About Dollar

Some general tidbits about Dollar Insurance and our policies to help you along the way.

Who is Dollar Insurance?

Dollar Insurance is a Kiwi as insurance provider based in Auckland. There’s so much more we could...

How does Dollar Insurance work?

Dollar Insurance is a little different than other brands that offer insurance policies. Instead of you selecting a cover...

How can you offer insurance for just $1 a day?

To keep premiums at just $1 a day, we’ve done away with a lot of the fancy bells and whistles that a lot of other...

Are there age limits for your insurance? Why can’t people who are certain ages buy your cover?

Yes, we do set some age limits on who can buy our policies. You must be between 21 & 55 years old to buy $1 a Day...

Who counts as a New Zealand resident?

We consider a Kiwi to be anyone who permanently lives in New Zealand, and also has one of the...

Is there a fee if I pay with a debit or credit card?

Yes. A 3.95% processing fee will be added to each payment made using a debit or credit card.

However, there...

How will you send me important information about my policy?

Dollar Insurance loves the planet, so we’ve gone as paperless as possible! That means any documents, like your...

Why are some words in your policy documents capitalised and in bold?

When we capitalise and bold certain words that means they’ve been given a special definition. Making them stand...

How can I get in touch with you?

There are three ways you can reach us:

  • Send an email –
I have a complaint. Who can I talk to?

We hope that every customer is happy with their policy and our customer support. But we also want to know if this...