making a claim?
let’s get started

Step 1: Gather the details

Download & complete a Funeral Benefit, Life Benefit or Terminal Illness Benefit Claim form. You’ll also need to provide certified copies of certain documents, such as a death certificate (a complete list of what we’ll need is listed on the form).

Step 2: Send us everything

Email or post the completed form and necessary documents to:

Claims Manager
Dollar Insurance
PO Box 90136,
Victoria Street West, Auckland 1142
E: claims@dollarinsurance.co.nz

Step 3: We’ll be in touch

A dedicated Claims Manager will take care of the rest and keep you updated as we review the claim.

All valid claims are paid as quickly as possible after we’ve received the necessary forms and documents, usually within 24 to 48 hours.